"Karyn's business, Setting Up Shop, was appointed by Sekisui House - West Village for tenancy co-ordination services. West Village has a high level of presentation and balances the support of its retailers by allowing retailers to produce uniqueness and character in design. Karyn managed the process extremely skilfully by allowing artistic flair to develop but not at the sacrifice of purposeful utility."  

— Lisa Timoney, Senior Development Manager, West Village

"Honest. Reliable. Innovative. This sums up my experience of working with Karyn and her team. From (too many years ago) as a Mirvac Tenancy Co-ordinator through to the Setting Up Shop team designing our new office end of trip and social facilities. Karyn has consistently delivered amazing designs, which are practical whilst still being original. Karyn has politely guided the process and approach of the greater team through all the hurdles from concept to delivery, and always with an endearing smile!"

— Andrew Head, Facilities Project Manager

"Karyn and the team at Setting Up Shop are fantastic tenancy coordinators. From anticipating and solving problems before they arrive to managing retailers and contractors, Karyn eased a lot of the pain points we typically encountered with tenancy delivery. I always took comfort in knowing Karyn was across the detail at our shopping centres and ensuring the success of our retail partners."

— Nicholas Lonie, Asset Manager, Fort Street Capital

"Karyn seamlessly project-managed a new build for me over a number of months. I found her to be professional, organised, and an excellent communicator. She brought a wealth of knowledge to the project that resulted in a finished build that was beyond my expectations. I could not recommend her more highly!"

— Clare Sourgnes, CEO Artisan

"We were looking at getting our very first cafe and weren’t sure where to start. With Karyn’s help, things were simple! After her inspection, she provided us with a detail report enabling us to identify potential hazards and communicate with the seller effectively. Karyn has been very helpful and we would strongly recommend her."

— Aaron Chua, Bloom Cafe

"In my role as leasing executive for Stockwell Property Group, I worked with Karyn on several retail projects of neighbourhood size, and in every case I was impressed with Karyn’s work ethic and ability to work with the leasing team to achieve their desired outcome from retailers. Highly recommend."

— Scott Bollard, Regional Leasing Manager, Charter Hall Group

"I have been very pleased to work with Karyn O’Brien on various projects. Karyn brings an impressive array of talents to her projects including a vast construction knowledge, organisational ability, project metrics and task focus, advanced project scheduling and general management which combine to produce outstanding results. A great sense of humour and always a pleasant person to work with."

— Hugh Harris, Plus Architecture

"“On behalf of the Board I wanted to sincerely thank you for your work on our West Village project. Your experience, guidance and negotiating skills ensured a smooth delivery of our new home, to budget and to our timeline. And all completed in a pandemic! Thank you for your professionalism and the extra care you brought to this project. We consider you a valuable part of the Metro Arts family.”"

— Michael Cottier, Chair, Metro Arts

"“Before I began the process I had no idea of exactly how much was involved, and I am so glad that I had the team from Setting Up Shop there with me the entire time. The design and fit out ran so smoothly and this was all thanks to them. If you’re doing a fit out, relocating, or opening a business you need Karyn and Ali on your team! I can’t thank them enough!!”"

— Alannah Read, Owner Ella & Jade

"“Great leadership in carrying out a whole project and a reliable team player.”"

— Su Kim, General Manager of Eat Gangnam Pty Ltd